Partnering with Some of the Largest Insurance Companies in Texas
Shepard Walton King Insurance Group offers services and products through our partnership with some of the largest insurance companies in Texas. While our agency has been open since 1995, our experience and contracts extend decades into the past, with certain relationships spanning nearly 80 years!
Customer Claims and Service
One service we proudly offer is 24/7 claims assistance. We encourage you to contact our office before your insurer to file a claim as we prefer to be your advocates throughout the claims process. If we are unavailable during an emergency, we encourage you to reach out to your company directly through the contact information provided below for each insurer.
Contact Shepard Walton King Today
Contact our Texas agency to learn more about what we can do for you. We will compare ratings, services, and prices so you know exactly what you’re getting with us.

- Aetna
- Customer Service: 800-872-3862
- Website
- Report a Claim

- Aflac
- Customer Service: 800-992-3522
- Website
- Report a Claim

- Allstate
- Customer Service: 800-255-7828
- Website
- Report a Claim

- Artizan
- Customer Service: 860-925-6020
- Website
- Customer Portal

- Assurant
- Customer Service
- Website
- Report a Claim

- Banner Life
- Customer Service: 800-638-8428
- Website
- Report a Claim

- BCBS of Texas
- Customer Service: 972-766-6900
- Website
- Report a Claim

- Chubb
- Contact
- Claims: 800-252-4670
- Website
- Report a Claim

- Colonial Penn
- Customer Support: 800-523-9100
- Website
- Manage Policy

- Companion Life
- Customer Service: 800-753-0404
- Website
- Manage Policy

- Hartford
- Personal Auto Claims:
- 800-243-5860
- Customer Service: 860-547-5000
- Website
- Report a Claim

- Humana
- Customer Service: 800-448-6262
- Billing: 800-992-2551
- Claims: 800-457-4708
- Website
- Report a Claim

- John Hancock
- General Inquires
- Website
- Contact

- Merchants Bonding
- Austin, TX branch:
- 800-252-9656
- Website
- Report a Claim

- Mutual of Omaha
- Claims: 800-775-1000 (Individual Policyholder)
- Website
- Customer Service

- Progressive
- Customer Service: 800-776-4737
- Website
- Report a Claim

- Prudential Financial
- Website
- Customer Service

- Texas Mutual
- Customer Service: 800-892-5246
- Website
- Report a Claim

- The Hartford Steam Boiler
- Customer Service: 800-472-1866
- Claims: 888-472-5677
- Website
- Report a Claim

- The Republic Group
- Customer Service: 800-344-2275
- Claims: 800-451-0286
- Website
- Report a Claim

- The Standard
- Claims: 877-276-6616
- Website
- Report a Claim

- Travelers
- Customer Service: 866-336-2077
- Billing: 800-842-5075
- Claims: 800-252-4633
- Website
- Report a Claim

- UniCare
- Website
- Customer Service

- Union Standard
- Customer Service: 800-444-0049
- Website
- Report a Claim

- United Fire Group
- Customer Service: 800-332-7977
- Claims: 800-343-9131
- Website
- Report a Claim

- UPC
- Customer Service: 800-295-8016
- Website
- Report a Claim

- Valley Baptist Health
- Customer Service: 800-829-6440
- Website
- Customer Portal

- West Coast Life
- Website
- Customer Portal

- Zurich
- Customer Service: 800-382-2150
- Claims: 800-987-3373
- Website
- Report a Claim