Shepard Walton King Insurance Group is seen as an established, professional and dependable independent agency in Texas. Through our tenure in the industry and the relationships we have built in the Rio Grande Valley, we have been able to earn most of our new business through referrals from loyal customers. Read below for a sampling of what our customers and our community have to say, or contact our Harlingen insurance agency to learn firsthand about our services. We look forward to hearing from you.
Just a note to praise Belinda Koepke. She is wonderful! My daughter who several months ago relocated to South Carolina, recently had her car hit at her apartment complex. The other person left a note and insurance information. To make a long story short, being a young single girl she has been getting the run around by the insurance company and the repair facility there. I called Belinda this morning to relay my daughters problems with the insurance company and repair company. Belinda made many calls this morning and it looks like now Haley will get a rental car for transportation and get her car fixed. Employees like Belinda will keep you guys at the top of the heap. I will tell this to many people in McAllen. She has been great even though it is not on our insurance.
-DD Hoffman, Executive Vice President, Edwards Abstract and Title Co.
As a board member of Broadway North Shopping Plaza, and also your customer, I want to thank you and Shepard, Walton, King Insurance Group for the role you played in the successful completion of the restoration of the plaza after the March 2012 hail storm. Your company went above and beyond to see it through and I thank you.
Thank you soooo much for your support, Kimberly! It is so good to have someone like you to guide me. Just this morning I was talking to my friends telling them how stressed out I was because I had gotten some notice letter about insurance and just other things. I am glad you are here for me.
– Lupe Chávez, Director for High School Programs
In today’s mail I received the TWIA copy for my records from your account executive, Leigh Anne Gaither. I’ve been your client since 1997 and her first time handling of this property was very professional and I am thankful.
– Randall R. Holcomb, CPA Office of Ron Holcomb
A year ago, Shephard, Walton, King Insurance sent Agent Josh Fields to evaluate the casualty and liability insurance needs for the Sunny Glen Children’s Home. Josh Fields met the challenge with professionalism, integrity and initiative. The result of our meeting was the securing of greatly increased insurance coverage at an affordable price. The Shephard, Walton, King Insurance Agency and Josh Fields have done a great service to Sunny Glen and the children we serve.
-Ray Crowder, Executive Director Sunny Glen Children’s Home
I would like to express to Shepard Walton King on behalf of Rio Management LLC and Magic Valley Fresh Frozen a very warm and special thanks for the team effort put forth from your office this past year in maintaining and servicing our needs. As you know 2012 was a very busy year with respect to our North Plant for Magic Valley and if it wasnt for your support and extreme knowledge of your industry we wouldnt know where we would be today. I have dealt with many insurance companies and i dont think any could possibly compare to such high quality of service we have recieved from SWK! I personally have dealt with your office prior to me working for Magic Valley for a combined total of about 10 years and I would just like to express that our rapport is above and beyond excellent and will continue to stay that way. Again we thank you!
-Robert Gonzalez, Controller, Magic Valley Fresh Frozen and Rio Management Co.,LLC
I truly appreciate that you are taking such good care of me. I had chosen this year to really stream line all of my expenses, now that I live alone and all of my children are in their own homes and own their own cars. So, your phone call last week was very timely. That is what you call GREAT SERVICE! Thank you!
Gotta love Chris Graham, Susie Rodriguez and the rest of the Shepard Walton King Insurance Group. Filed a claim this morning for the flooding in our condo over the weekend and an adjuster will be on location tomorrow to evaluate. Prompt and professional service, doesn’t get any better than this.
Our experience with Ms. Cabaza has been superb. Ms. Cabaza has always gone above and beyond to assist our school. She has always been very responsive and has made herself available whenever we need her assistance. Ms. Cabaza is extremely knowledgeable and has analyzed our insurance issues and clearly explained our options so we are well informed to make the right choices. We continue to be impressed with the personal care and time she has devoted to us and would highly recommend her professional services.
-Lino Ochoa, President of the Discovery School, Edinburg, Texas