TWIA Bulletin

Dear Policyholder,

Traffic to our mobile claims center site in Corpus Christi is currently very high. The Texas Windstorm Insurance Association (TWIA) is committed to helping all who visit this site, but we want to ensure that you are also able to receive timely help in filing your claims.

Should you require assistance in filing a claim with the TWIA, we respectfully ask that you do so via other available prescribed channels. As a reminder, you can file a claim by:

  • Calling TWIA’s 24-hour Claims Center:
    • TWIA: 877.281.1431 for English or 866.443.3144 for Spanish
    • Texas FAIR Plan Association (TFPA): 877.786.5665 for English or 866.443.6738 for Spanish
  • Visiting our website at TWIA.org/claimscenter

We encourage those who have already filed a first notice of loss with the TWIA to visit our website to receive an update on your claim or receive advance payment, if applicable. For now, these actions can be completed faster than filing a claim onsite.

We appreciate your help and understanding during this stressful time as we work together to rebuild and recover from Hurricane Harvey.

Thank you,
Texas Windstorm Insurance Association

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